CORE · DANVILLE, CA

Request an Appointment

Ask for an Appointment

Tell us when would suit you and how to reach you. The office will confirm a time with Dr. Gergana Gallacher.

Tell us when suits you and how to reach you. The office will call to agree a time with Dr. Gallacher.

Prefer to speak to someone? The office is glad to book by phone or email. A request is not a confirmed appointment until the office replies with a date and time.

AT A GLANCE

Request Appointment: the essentials

The short version

Purpose
What this page is for

Request a routine medical, surgical, laser, cosmetic or aesthetic visit.

Asking for an ordinary appointment: skin problems, surgery, laser, cosmetic work or a facial.

Confirmation
When it is actually booked

A submitted request is pending until the office confirms the appointment.

Not until the office replies to you. Sending the form is a request, not a booking.

Information to collect
What we ask you for

Only what is needed to contact you and route your request. We do not ask for medical detail you do not need to give.

Only enough to get back to you and send your request to the right person. Nothing medical that we do not need.

Medical images/documents
Photos and medical documents

Please do not send them through this form. Bring them with you, or ask the office how to send them safely.

Please do not send those through this form. Bring them to your visit, or ring the office and ask how to send them safely.

Emergencies
In an emergency

Do not use this form. For anything urgent, telephone the office. For an emergency, call 911 or go to an emergency room.

Do not use this form. If it is urgent, ring the office. If it is an emergency, call 911 or go to an emergency room.

How does an appointment request work?

How does this work?

Choose the broad type of visit, give us your contact details and the days and times that suit you, and send the request. The office then contacts you to confirm. Any time you see offered here is provisional until we confirm it.

Pick roughly what kind of visit you need, tell us how to reach you and which days and times suit you, and send it. We then get in touch to confirm. Any time you see here is not yours until we say so.

1Choose a visit categoryUse broad categories, not a self-diagnosis questionnaire.
2Enter contact detailsCollect only fields needed for follow-up.
3Share scheduling preferencesAllow preferred days/times without promising availability.
4Submit requestShow a clear confirmation that the request was received, not booked.
5Office follows upConfirm date/time and give any required preparation/forms.
1Choose the kind of visitBroad categories. It is not a questionnaire for diagnosing yourself.
2Put in your contact detailsOnly what is needed to get back to you.
3Say when suits youGive the days and times you would prefer. We cannot promise them yet.
4Send the requestYou will see clearly that the request arrived, not that it is booked.
5The office gets back to youThey confirm the day and time, and send any forms or preparation you need.

What type of appointment should I request?

Which kind of appointment should I ask for?

Choose a broad reason for the visit. You are not expected to work out what is wrong with you. If you are not sure, choose “Not sure” and the office will point you to the right place.

Just pick roughly what it is about. You are not expected to work out what is wrong with you. If you have no idea, choose “Not sure” and we will sort it out.

Medical dermatologyRashes, acne, eczema, psoriasis, hair loss, changing or concerning growthsMedical
Surgical dermatologyMole/lesion evaluation, excisions, scar or earlobe repairSurgical
Laser & energy consultationRedness, pigment, resurfacing, hair removal, tattoo removal, tighteningLasers
Cosmetic consultationWrinkle relaxers, fillers, facial contouring, PRPCosmetic
Aesthetic servicesPeels, facials, DiamondGlow, extractionsAesthetician Services
Not surePatient wants help selecting the right categoryStaff routing
Medical skin careRashes, acne, eczema, psoriasis, hair loss, and growths that are changing or worrying youMedical→
Skin surgeryHaving a mole or spot looked at, cutting things out, scar or earlobe repairSurgical→
Talking about laser and energy treatmentRedness, colour, resurfacing, hair removal, tattoo removal, tighteningLasers→
Talking about cosmetic treatmentWrinkle relaxers, fillers, shaping the face, PRPCosmetic→
Facials and skin carePeels, facials, DiamondGlow, clearing blocked poresAesthetician Services→
Not sureYou would like help choosingStaff will point you the right way
Request a dermatology appointment in Danville

Request a dermatology appointment in Danville

What happens after I submit the request?

What happens after I send it?

You will see a message confirming that we have received your request, and the office will contact you to arrange a date and time. Receiving a request is not the same as a booking, and it is not a decision about insurance or about treatment.

You will see a message saying we have got it, and then someone from the office will contact you to fix a day and time. Getting your request is not the same as booking you in, and it is not a decision about insurance or about what treatment you need.

OUR APPROACH
An appointment request should help the office understand what kind of visit you need, without asking you to diagnose yourself or to hand over medical information you do not need to give.
Asking for an appointment should help us understand what kind of visit you need. It should not ask you to work out what is wrong with you, or to hand over medical details you do not need to give.
COMMON QUESTIONS

Questions patients ask

Does submitting the form confirm my appointment?

Does sending this form book my appointment?

No. It is a request. The office contacts you to confirm a date and time, and it is not booked until that happens.

No. It is a request. Nothing is booked until someone from the office contacts you with a day and a time.

What if I do not know which treatment I need?

What if I do not know what I need?

Choose a broad category, or “Not sure”. Working out whether a particular treatment is right for you is what the consultation is for.

Pick the closest option, or “Not sure”. Working out what you actually need is the whole point of the appointment.

Can I use the form for a medical emergency?

Can I use this form in an emergency?

No. A web form is not an emergency service. Telephone the office for anything urgent, and call 911 or attend an emergency room in an emergency.

No. A form on a website is not an emergency service. Ring the office if it is urgent. If it is an emergency, call 911 or go to an emergency room.

Can I upload photos?

Can I send photos?

Not through this form. Bring them to your appointment, or ring the office and ask how to send them securely.

Not through this form. Bring them with you, or ring the office and ask how to send them safely.

Can the office tell me whether insurance will cover the visit?

Can the office tell me if my insurance covers this?

The office can provide practice information, but plan benefits, network status and patient responsibility may still require verification with the insurer.

We can tell you what we charge and how we work, but whether your plan covers it, and how much you pay, usually has to be checked with your insurer.

How quickly will the office respond?

How quickly will you reply?

Response times vary with office workflow. If your concern is urgent, use the practice’s current urgent-care instructions rather than waiting for an online reply.

It depends how busy the office is. If your problem is urgent, ring us rather than waiting for a reply here.

If this is a medical emergency, call 911. For an urgent skin problem during office hours, call the practice on (925) 820-3376 rather than using a form, messages are not monitored continuously.

THE PRACTICE
Dermatology and Laser Centre
  • American Board of Dermatology
  • American Society for Dermatologic Surgery
  • American Society for Laser Medicine and Surgery
  • American Academy of Dermatology
  • Stanford Medicine
  • University of California, Davis
  • University of California, San Francisco
  • Castle Connolly Top Doctors since 2018